Document Type : Original Research Article


Department of Industrial, Engineering, Arak Branch, Islamic Azad University, Arak, Iran


Due to the large-scale reorganization of business processes and structures, as well as the changing world of industry, the concept of supply chain and its management has become particularly important. In this approach, organizations instead of having to have the best performance in all areas, can use the core capabilities of other organizations to optimize capabilities and increase their effectiveness and improve customer satisfaction. The concept of supply chain in the late 1980s It emerged and became widely used in the 1990s. Before that, terms like performance management were used instead of supply chain management. Accordingly, supply chain management is responsible for integrating organizational units throughout the supply chain and coordinating the flow of materials and information in order to meet customer demand and with the aim of improving the competitiveness of a complete supply chain. In other words, supply chain management is a set of approaches that are effectively used in integrating suppliers, producers, warehouses and distributors in order to produce and distribute goods in the required quantity and in the right place and at the right time. To minimize system costs in order to provide the required level of services. Rapid developments and changes have led organizations to research logistics and supply chain to overcome their uncertain environment. In this approach, all problems are important and effective action must be taken to solve them.


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